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b.with

consulting · platform · implementation

The community system that turns your contact base into deals

Most of your pipeline is people who said “interesting, we'll think about it”. b.with designs the community that keeps them close, connects the platform that reads what they need, and hands your sales team the signals: who is ready to buy, who could become a partner, who needs attention.

7 questions · 2 minutes · honest math — it will tell you if a community is the wrong move for you right now.

what changes

Deal cycle
down from 5–6 months
1–3 mo
Revenue
from engagement, retention and data
×2
Usedesk case
decision-makers who joined the club
270/500

Live platform · community, data and sales in one console

the number one reason for lost sales

“Interesting, we'll think about it

95%
of the people who don't buy now genuinely can buy later — if someone is still there when they're ready.
73%
avoid the companies that keep sending cold outreach. Volume is no longer a strategy.
+5%
more effort on retention lifts profit by 25% — the cheapest growth you have.

without a retention system you take home half the profit — every month

what changes

We turn your contact base into a community

The same traffic, the same list, the same sales team. The difference is where the lead waits between touches — in a manager's follow-up queue, or in a room they actually want to be in.

without community

Deal cycle 5–6 months

Conferences Outreach Webinars Paid traffic

MK M.K. manager

“Interesting, we'll think about it”

They leave for a competitor

Deal cycle: 5–6 months

with community

Deal cycle 1–3 months

Conferences Outreach Webinars Paid traffic

Community hot node

Leads engage and warm up

EK E.K. ceo

“Let's roll it out next week”

They buy faster — and refer others

Deal cycle: 1–3 months

a community system holds attention and works on your sales between touches

how it works

Your community becomes a business asset — and a sales channel

  1. 01

    we build the community

    A community concept that is yours alone — then the chats, the channels and the formats that make people come back.

  2. 02

    we engage

    Members tell you who they are and what they need — through live conversation in the chats and with the AI assistant.

  3. 03

    we show who will buy

    The platform watches every member and passes you the signals: who is ready to buy, who could become a partner, who needs attention.

you end up with a system for managing relationships with your customers

b.with builds and connects the customer-relationship system

community

MedFlow Operators Club

closed community · 84 members

Elena Morozova
Who here uses a patient reminder system? We're sitting at 20% no-show.

flux · matcher bot
Match: Elena ↔ Igor — both looking to cut no-shows

Igor Belyaev
Hi Elena! We had exactly this — I'll tell you what actually worked.

The environment where your client stays in touch and says out loud what they need.

data and ai

Elena Morozova

operations director · clinic network

interests

no-show reduction clinic operations booking automation

how to talk to her

not a vendor, a peer not case studies — “what worked”

Elena, saw your question about patient reminders. We have a clinic with the same story — no-shows went from 20% to 7% in three months. Want the short version of what did it?

A profile per member that fills itself in — and an AI that reads the intent behind it.

platform

✦ flux · picked an introduction

Elena MorozovaIgor Belyaev — both were looking for a way to cut no-shows. Igor rolled out a reminder system last year.

Introduce them Later

poll of the week · closed yesterday

What's getting in the way of the clinic right now?

Patient no-shows
71%
Doctor schedule load
54%
Staff training
23%

Engagement, feedback collection and new-lead mechanics — automated.

your existing base becomes a source of repeat sales, retention and referrals

Ask the platform anything, the way you'd ask ChatGPT — and get hot leads back

Ask b.with anything about your members, answers and CRM data…
Who is ready to buy this week? Which members are at churn risk? What competitors do members mention?

b.with · analyzed 284 profiles · 1,120 messages · 96 answers

Three members show strong buying signals right now — all three mentioned budget or timing in the last 48 hours, and two of them match your “agency / consultant” ICP from the CRM.

  • Anna K. · core · agency owner
    “We finally got budget approved for community tooling this quarter.”
    buying intent
  • Mark T. · core · SaaS founder
    “How much would a done-for-you setup like this cost?”
    pricing question

×2

revenue

from engagement, retention and the data your community produces about your customers.

See your own numbers

the b.with platform

One console for the community, the data and the sales signals

b.with management

◉ community pulse

members
284
+13.1% vs 30d
active 30d
61%
+4.2 pp vs 30d
retention m1
74%
−1.8 pp vs 30d
messages / day
312
+22% vs 30d

Member growth

12 weeks

w1 w12 · 284

case · usedesk

500 decision-makers in a database. 270 of them in one room. Twice the requests.

It started with the right first step — a community product strategy that holds attention: a closed club for heads of support, with a reason to come back every week.

  1. 01

    built the concept

    • Gathered the decision-makers — heads of support and service directors.
    • Gave them something genuinely useful: a support quality index and a training course.
    • Built an engagement program across the platforms they already use.
    • Designed the ambassador program.
  2. 02

    engaged the base

    • 270 of 500 decision-makers joined the community.
    • An active core and a group of ambassadors formed.
    • Synced it with the traffic channel — 80 more came in.
    • A culture of conversation appeared, and stayed.
  3. 03

    got sales

    • Inbound requests doubled thanks to the community.
    • The company now sees what a client needs — and shapes the request before they go looking for a solution themselves.
74/100
support quality index · +9 in a quarter
62
active members
18
ambassadors running it for them
×2
requests, retention and data

stages of working with us

Three stages, priced up front

01

community product strategy

$3,000–8,000

1–2 months

concept

  • Diagnostics of your communications and current funnel
  • Product frame and business goals
  • Community audience segmentation
  • Pains and drivers per segment
  • Community model and the key retention formats
  • Positioning, mission and principles

engagement architecture

  • Chat and channel structure
  • Activity types: recurring and one-off
  • Engagement and retention mechanics
  • Onboarding scenario and member funnel
  • Success metrics per stage
  • Roadmap tied to the platform

ambassador program

  • Selection criteria and participation levels
  • Program strategy, recognition and status system
  • Integration with the partner program

02

connecting the b.with platform

Included

1 week · comes with the strategy

environment setup

  • Chat and channel structure
  • Access rights and member levels
  • Visual design and branding
  • Migrating your existing contact base
  • Integration with your current channels: Telegram, Discord

engagement mechanics

  • Onboarding and funnel setup
  • Matching tuned to the goal you picked
  • Micro-surveys that fill member profiles
  • Recurring activities and an event calendar
  • Knowledge base: courses, materials, recordings
  • Ambassador program: statuses and levels

data for sales

  • Buying-signal system
  • Community health metrics
  • Rules for handing signals to the sales team

03

support and community growth

$500–2,500 / month

monthly subscription

plan 1 · platform

  • Access to the platform and every mechanic
  • Setup and changes — self-serve, by your team

plan 2 · platform + review

  • Everything in plan 1
  • Monthly review of your community's results
  • Recommendations: what to improve, in what order
  • Platform mechanics tuned to the results

plan 3 · platform + management

  • Everything in plan 2
  • Our community manager runs your community part-time

we also take on custom development, priced separately on request

team

The people you'll actually work with

Anastasia Livintseva, CEO of b.with

Anastasia Livintseva

ceo · b.with

  • Co-founder of the b.concept and b.with consultancies
  • Founder of the v.meste business club
  • Builds communities as systems: frameworks, published research, an original methodology recognised by international awards
  • 10+ years in territory-development strategy and investment projects
Dmitry Ivashchenko, CTO of b.with

Dmitry Ivashchenko

cto · b.with

  • Architect of the b.with platform
  • 10+ years building scalable, high-load backend systems
  • Expert in security, access control and complex system architecture

Let's turn your base into a community that brings deals

Start with the calculator — seven questions and you'll see how many people would realistically join, and what it does to your pipeline. Or just write to us.

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